Warranty & Return

Our products are covered by applicable statutory warranty rights. Products must meet the reasonable expectations of quality, functionality and durability. Any additional manufacturer warranty will be specified where applicable and does not affect your statutory rights.

For a valid consumer withdrawal, refunds are processed within 14 days after we receive your withdrawal notification. We may wait until we have received the returned product or proof of return. Refunds are issued using the original payment method unless otherwise agreed.

If you receive a damaged, defective or incorrect product, please contact us as soon as possible. Include your order number, a description of the issue and, if possible, photographs. We will help you find an appropriate solution.

Consumers generally have 14 days after receiving their order to notify us of their decision to withdraw. After notifying us, you have another 14 days to return the product. Different arrangements may apply to business customers.

To return a product, please contact our customer service team with your order number and the product details. We will provide you with the necessary return instructions. Please package the product securely to prevent damage during transport.

You can return unused, undamaged items in their original packaging within 30 days. Easily register your return through your account or customer service. Most products come with a manufacturer's warranty (12–24 months) covering manufacturing defects. Note: Electrical components and items with assembly marks are often excluded from returns—it's best to have them professionally installed, and keep your proof of purchase.